Confessions of a Hairdresser: Stylist reveals the things she can’t bear from clients – from lifting their heads by the bowl to know-it-all poses
- An award-winning hairdresser has revealed her biggest customer annoyances
- Amanda Lunedei has been a Melbourne hairstylist and colorist for 14 years
- She said the worst type of customer is someone who thinks they know better
- As well as people who touch their hair too much and always turn to cigarettes
A top Australian hairdresser has revealed the most frustrating things clients do while sitting in the solon’s chair, including being too controlling, going for cigarettes and touching their hair too much.
Amanda Lunedei, 31, who has worked as a hairdresser and colorist for 14 years, said that while she likes to gossip with her older clients, some newer clients come to her with some annoying habits.
The award-winning Melbourne hairdresser and mother-of-one gave her advice on how to be a star client and get to the salon with the best results.
Top Australian hairdresser Amanda Lunedei (pictured right) has shared her biggest customer annoyances, including touching their hair too much and leaving for a cigarette break
Hairdresser’s Secrets: Stylists spill their worst annoyances
*Turning your head to make eye contact to talk to us (use the mirror for eye contact, for God’s sake I have scissors in your hair)
* Raise your neck when you expect us to lift your head at the shampoo bowl (biggest annoyance ever, it just lets water run down your neck and then we’re the one who got your collar wet)
* Sometimes new customers try to use platitudes like “I trust you, do whatever you want, it will grow back anyway!” I realize this is more about reassuring themselves and being too shy to be assertive about what they’re looking for, but it’s really an underhanded compliment. It adds so much pressure, we can’t read your mind, and it completely belittles our entire career into one little sentence snippet
* People talking on the phone. She can’t cut her hair if your phone is on it. And she won’t interrupt your conversation
* My lady is a hairdresser and hates it when girls with 12 inch long jet black hair with split ends come in and expect to leave and an hour later with bright blond hair of the same length
Amanda told 9Honey her “biggest hobbyhorse” is someone who “constantly” touches their hair while trying to do her job.
The most frustrating customer she says she gets is someone who is or was a hairdresser himself and thinks he knows best, which happens a lot.
She said the “last” thing she wants to hear is that her client was a hairdresser and while some like to have her work uninterrupted, others are very controlling.
“But if they keep going and don’t trust you, I have to say, ‘If you keep doing this, we’re going to have a problem,'” she said.
Mother of one Amanda, 31, is an award-winning barber from Melbourne who has worked in the business for 14 years
Amanda recommends listening to your hairdresser if they say what you want can’t be done, like going from black to blonde in one session
‘Bobblehead’ clients are another annoyance for Amanda, as are people who want to leave mid-session to have a cigarette.
“We call them bobbleheads, people who constantly move their heads while talking and I try to keep their heads still,” she said.
Amanda recommends listening to your hairdresser if they tell you what you don’t want, such as going from black to blonde in one session.
She learned that she was able to say no to bizarre requests the hard way after making “decent mistakes with some poor, unfortunately customers” during her years in the business.
‘As a colorist you have to be able to say no. After all, you can’t let someone walk out of the salon with work on their mind that you aren’t proud of. Otherwise you’re doing yourself a disservice,” she said.
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