Sydney Airport has been candid about their divisive security screening protocols after an ABC star shared her “creepy” experience online.
An ABC journalist who targeted Sydney Airport after she was forced to remove her business jacket has been given an apology after sharing her “uncomfortable and humiliating” experience online.
Louise Milligan, who works as an investigative reporter for Four Corners, last week denounced the new airport security screening measures on social media, claiming she was told to take off her coat despite only having a small shirt underneath. †
“This has never happened anywhere,” Milligan tweeted to her more than 129,000 followers. “Man in the front, in a big, bulky sweater, not made to change. It was embarrassing, uncomfortable, creepy.”
Milligan said she had warned “outraged” Qantas Airways employees who told her they had received multiple complaints earlier this week about similar “security heavy-handedness”.
“They said a woman cried after being forced to take off her T-shirt,” Milligan tweeted. “They have complained to airport managers.”
Milligan posted an update on Tuesday, claiming that airport staff reviewed CCTV footage of her going through security and agreed that “guards were not providing the customer service/decency they expected when they forced me to take off my fitted coat and pass through.” to go in undershirt.”
The journalist said Sydney Airport apologized and agreed she should have been given an option to “go ahead modestly” and speak to female security.
According to Milligan, the airport sent her a statement that read: “The correct protocols for the new body scanner were followed by our security contractor, but there was clearly a shortcoming in our expectations around customer service and communication.”
“So it’s up to the government to change the coat rule,” Milligan noted.
Other flyers said they had encountered similar situations after Milligan’s tweet, including a woman who claimed she had been ordered to take off a pocketless cotton shirt while wearing only a camisole and bra.
Milligan said she was asked to take off her business coat because the “new full-body scanner” couldn’t screen her properly.
“But it could sense the old man in the thick, loose sweater for me?” she tweeted. “Complete nonsense. I said that and they just ignored me. It was dirty.”
The “private” security personnel were all male, Milligan said, adding that he even asked when the man in front of her wasn’t ordered to take off his oversized coat.
“I did and they stared straight ahead like drones,” she tweeted. “Apparently it’s only tailored blazers over little shirts that drive the machines crazy.”
Project host Lisa Wilkinson shared her own “uncomfortable, inappropriate” experience on Twitter hours after Milligan.
“At Brisbane Airport and Adelaide Airport, the scan showed the underwire in my bra and zipper on my jeans and I needed a full patina in both areas,” Wilkinson tweeted. “Embarrassing, inconvenient, inappropriate and needs to be resolved.”
Some on Twitter accused Milligan of “grandstanding” and said she could have requested a private screening room, while others cited airport passenger screening protocols that require flyers to remove “thick” jackets and clothing.
“Safety [seems] to give a pass to men with thick coats, but a fitted jacket for women is a problem,” read one reply.
Milligan, meanwhile, shot back that she was asked to take off her business jacket because it was ‘too loose’, further complicating matters.
“It’s not loose,” she tweeted. “It’s appropriate. I pointed to the loose, bulky jersey and they had nothing.”
Others claimed that outsourced security personnel at airports were to blame.
“You’re forgoing internal control over higher standards,” noted one critic. “This is a violation of aviation security standards. Next time I fly, I’ll be wearing an adult diaper with a furry tail and a steel bra.”
† With The New York Post
#Creepy #Airport #patdown #saga #deepens